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Business Reality

Hire or outsource? Cut the price or add value? Choose, and defend it.

A decision lab strips away the analysis paralysis: two options, real constraints, a time limit, and a practitioner in the room who has made a similar call and can say what it cost them.

Students and facilitators debate a business decision around a table with an hourglass.
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Analysis is comfortable. Choosing is not.

Students are trained to analyse, which rewards thoroughness and postpones commitment. Managers are paid to decide, which rewards judgement under a deadline and living with the consequence.

The lab format forces the second. Every question is binary, every group has a time limit, and every recommendation gets challenged by a practitioner who has faced a similar choice with real money at stake.

The decisions

40 topics across 8 areas. Eight binary calls, each with a real constraint attached.

Hire or Outsource?The first structural decision most businesses face.5 topics
  • What work is it, and is it permanent?
  • What does each option cost fully?
  • What capability do you keep in-house?
  • What happens if the outsourced partner fails?
  • How reversible is each?
Reduce the Price or Improve the Value?Two ways to answer the same competitive pressure.5 topics
  • What does the customer actually compare?
  • What does a cut do to margin?
  • Can you raise the price back?
  • What would improving value cost and take?
  • Which is reversible?
Expand or Consolidate?Grow the footprint, or make the existing one work.5 topics
  • Is the current operation actually working?
  • What breaks if you double?
  • What does a new location cost before it earns?
  • What is the opportunity cost of not moving?
  • What would you need to see first?
Borrow or Use Internal Funds?Somebody's money, either way.5 topics
  • What does the borrowing cost, in total?
  • What does using reserves cost you in flexibility?
  • What is the cash position if it goes badly?
  • How predictable is the return?
  • What would the bank ask?
Automate or Stay Manual?A decision students almost always get wrong in one direction.5 topics
  • Is the process stable enough to automate?
  • What does implementation actually cost, including time?
  • What breaks when volume changes?
  • What happens to the people doing it now?
  • What is the payback period?
Keep or Exit a Difficult Customer?Revenue is not always worth what it costs.5 topics
  • What are they worth, net of the trouble?
  • What do they cost in team time and morale?
  • What is the concentration risk if they leave?
  • Can the relationship be renegotiated?
  • What do you say if you exit?
Build a Sales Team or Use Partners?Control against reach.5 topics
  • What does a salesperson cost before they produce?
  • What margin do partners take?
  • Who owns the customer relationship?
  • How fast does each get you there?
  • What is hard to unwind?
Growth or Profitability?The decision underneath most of the others.5 topics
  • What does the business need to survive?
  • What does growth cost in cash?
  • Who is funding it, and what do they expect?
  • What happens if growth stalls mid-investment?
  • Which mistake is recoverable?

How the lab runs

  • A decision, with real numbers and a real constraint
  • Fifteen minutes in groups
  • A recommendation, stated in one sentence
  • The trade-off named out loud
  • A challenge from somebody who made this call
  • What they actually did, and what it cost

What gets assessed

  • Did you name the trade-off, or hide it?
  • Did you decide, or hedge?
  • What would change your mind?
  • Who is disadvantaged by your choice?
  • Is it reversible, and did you account for that?

How the session runs

Each round is one binary decision with real numbers attached. Groups get fifteen minutes, then state a recommendation in a single sentence and name what it costs. A practitioner who has made the same call challenges it, then says what they chose and how it went. Several rounds, increasing in difficulty.

What your students leave with

  • Practice committing to a decision under time pressure
  • The habit of naming what a choice costs
  • The reversible-or-not test applied to real options
  • Exposure to how practitioners weigh the same calls
  • The ability to defend a position to somebody who disagrees
  • A clearer sense of their own decision-making instincts

Scheduled sessions

Nothing scheduled yet

Sessions are arranged with a college once a date is agreed. Ask us and we will find the right person for it.

A student rather than a college? See what is coming up, or ask your placement team to host this.

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Analysis is comfortable. Choosing is the job.

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